Dear guest and industry partner
For Atlantis Submarines in Cozumel, the highest priority is the safety and health of our passengers and their collaborators, which is why we have strict and rigorous cleaning and disinfection protocols, that have been carried out in recent days and that include our air conditioning system, all human contact surfaces, and in general, the entire environment within the submarine.
However, we have made the decision to voluntarily pause our operation from March 18th to 31st, 2020, as an abundance of caution about coronavirus COVID-19 and following the México’s governmental recommendations and WHO (World Health Organization), as well as the international experience.
We recommend our passengers to reschedule their service and, in case of requesting “REFUND”, it will be effective in a period not exceeding 5 business days.
In the next days, the continuity of this initiative will be re-evaluated, communicating any decision in a timely manner.